I started my new job with the Windows 2000 Migration team. And I've been down in Detroit (Warren) getting my groove thang on. But we're from the CAC (Customer Assistance Center) which kind of makes us lower on the totem pole than dog shit. That's pretty low.
I've been learning a lot, but I'm frantically bouncing back and forth between feeling really, truly capable and really, truly out of my depth. I guess it's that way when you get into any new situation. One second you think you have everything under control and the next second everything seems much too hard. Confidence is funny that way.
The thing is, we're not just talking about technical learning here. We're talking about wrapping my mind around the political structure of my corporation. The General Motors account, anyway. I knew it was big. And that the call center was just this tiny, tiny part. The bastard stepchild, if you will. Now I'm seeing the larger pieces. The bigger roles, the bigger people, the increased politico. Some aspects of it really bother me. Like ridiculous conversations that go nowhere. Or a complete misunderstanding between the technical and political sides of the operation. Or placing people in positions when they don't have the job skills to perform the job. And on and on and on.
So what am I trying to say? The scales are starting to fall from my eyes. I'm interacting with new people on a regular basis again. I think that my ability to do that was crippled slightly by being on the phone all the time. But it's coming back. Slowly.
The corporate box is tightening firmly around my head and shoulders again. I could really do without that part. And the commute is kind of brutal. But... I like it, for the most part.
My brain is gaping open so wide. Demanding new and better information. Developing new ways of processing that information. I have the solutions to even more problems. I hold the keys to so many new locks. Or something stupid like that.
I'm way too exhausted. The end.